Privacy Policy

Effective Date: April 25, 2026

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Data Sharing & Third Parties
  5. Data Retention
  6. Your Rights
  7. International Data Transfers
  8. Security
  9. Changes to This Privacy Policy
  10. Contact Us

Introduction

Welcome to Vintique Sound. We provide audio engineering services, educational services, audio engineering software (standalone and VSTs), and digital assets (loops, samples, presets, templates). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how your information is collected, used, and shared when you visit our website www.vintiquesound.com or use our services.

Information We Collect

We collect information only when it is necessary to provide our services or fulfill legal obligations. The information collected includes:

  • Service Request Data: When you submit a request as a guest or logged-in user, we collect your Name, Email Address, and any project details you provide.
  • Account Data: When you create an account to access digital downloads, we collect your Username, City, Country, Email, and Password (encrypted).
  • Transaction Data: We do not store your credit card details or any payment related information.
  • PayPal: Payments are currently processed via PayPal. They provide us with confirmation of payment and your billing address for tax purposes.
  • Lemon Squeezy: As our future Merchant of Record, Lemon Squeezy will collect your payment information and handle global tax compliance. They will share your name, email, and purchase history with us so we can provide your download access and licenses.
  • Technical Data: We automatically collect your IP address, browser type, and "Cookies" to ensure our license server functions correctly and to prevent unauthorized distribution of our software.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our site.

How We Use Your Information

We process your data based on the following legal grounds:

  • Performance of a Contract: We need your email to send you service invoices, license keys for VSTs, and download links for your purchases.
  • Legal Obligation: We are required by law to maintain records of transactions for tax reporting and financial auditing (e.g., VAT/Sales Tax records).
  • Legitimate Interests: To improve our plugins, protect our intellectual property from piracy, and respond to your service inquiries.
  • Consent: If you opt-in to one of our newsletters, we use your email to send you updates about new services, new products, new software versions, deals, promotions, and other business updates.

Data Sharing & Third Parties

We do not sell your personal information or account related data. We share information only with service providers essential to our operations:

  • Payment Processors: PayPal and Lemon Squeezy (Merchant of Record).
  • Hosting & Infrastructure: Our website host and database providers.
  • License Management: If applicable, third-party services used to validate your VST license keys.

Data Retention

  • Financial Records: We retain transaction data (name, amount, date) for a minimum of 7 years to comply with international tax laws.
  • Service Inquiries: If a service request does not result in a contract, we typically delete the inquiry data after 2 years.
  • Account Data: We retain your account information as long as your account is active so you can access your lifetime downloads and license keys.

For customers who interacted with Vintique Sound prior to the effective date of this policy, your data (including email correspondence and PayPal transaction records) continues to be protected and retained in accordance with our standard tax and legal obligations.

Your Rights

Depending on your location (e.g., UK, EU, California), you have the following rights:

  • Access/Correction: You can request a copy of your data or update it via your account dashboard.
  • Erasure ("Right to be Forgotten"): You may request that we delete your personal data. Note: We cannot delete data that we are legally required to keep for tax reporting.
  • Marketing Opt-Out: You can unsubscribe from marketing emails at any time via the "Unsubscribe" link in our emails.

International Data Transfers

By using our site, you acknowledge that your information may be transferred to and processed in countries where our servers or service providers (like Lemon Squeezy) are located. We ensure all providers meet modern data protection standards.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard SSL encryption for all data transmission. Access to customer data is strictly limited to authorized personnel only.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

For any questions regarding this policy or your data, please contact us at [email protected]